Last Updated:2026年4月1日
Company Name:永州市冷水滩区刮尘住商贸有限公司
Address:湖南省永州市冷水滩区凤凰街道高科技工业园中小企业创业园C栋、三层YZ-6549
Authorized Director:吴小燕
Social Credit Code:91431103MAK3322HXL
Email:service@mail.mon-mall.com
Phone:+86 19275893945
Dear Mon-Mall Users,
Mon-Mall (hereinafter referred to as "we") is a legally operating entity in the UK, and we place the highest priority on the security and privacy of user data. We strictly comply with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws and regulations, striving to provide a safe and reliable shopping environment for every user in the UK while effectively protecting your personal information and data security. This policy clearly outlines our collection, use, storage, and protection of your personal data, as well as the rights you are entitled to.
1. Core Data Protection Principles
We strictly adhere to the principles of "lawfulness, fairness, necessity, and transparency" in processing your personal data. We only collect data within the necessary scope to provide shopping services, process orders, and fulfill after-sales services. We do not collect irrelevant information, and we do not misuse or disclose your personal data, ensuring that data processing is compliant and traceable throughout.
2. Data Collection and Use Scope
Collection Scope: To complete order processing, logistics delivery, after-sales services, etc., we may collect basic personal information, contact details, order information, and other necessary personal data. All data collection will require your explicit consent. You may choose not to provide non-essential data at any time (this will not affect the normal provision of basic shopping services).Purpose of Use: The personal data collected will only be used to provide services such as product delivery, order inquiries, after-sales assistance, logistics notifications, and to improve our service quality. The data will not be used for any commercial purposes without your authorization or shared with third parties (unless required by law).3. Data Security Measures
We have established a comprehensive data security protection system and implemented multiple security measures to safeguard your personal data:
Encryption technology: We use encryption to transmit and store your personal data (especially payment-related information) to prevent data leakage or tampering.Strict internal access control: We implement strict internal data access controls, granting authorized personnel access to user data only within the necessary scope, preventing unauthorized access.Regular security testing and maintenance: We regularly test and maintain our data security systems to proactively prevent various network security risks, ensuring the safety of data storage and processing.4. User Data Rights
In accordance with UK data protection laws and regulations, you have the following rights regarding your data. You can exercise these rights by contacting us at any time:
Right to be informed: You have the right to understand the scope and purpose of the personal data we collect and use.Right of access: You can request a copy of the personal data we hold about you.Right to rectification: You have the right to request the correction of inaccurate or incomplete personal data.Right to erasure: Under certain legal conditions, you may request the deletion of your personal data.Right to object: If you have objections to our data processing activities, you can contact us, and we will promptly verify and address your concerns.5. Inquiries and Assistance
If you have any questions, comments, or need to exercise your data rights, or if you have concerns regarding data security, please contact our customer service team using the following methods:
📧 Official Customer Service Email: service@mail.mon-mall.com
⏰ Customer Service Hours: Monday to Friday, 9:00 AM — 6:00 PM (UTC+8:00)
We will respond promptly to your inquiries and requests during working hours, doing our best to address any data security issues and protect your legal rights.
6. Additional Information
All user data is processed and stored within the UK during our operations, strictly adhering to UK data protection regulations. We do not transfer user data outside the UK without proper authorization.The shipping time for our products is approximately 1-3 business days for processing, with an estimated delivery time of 7-10 business days (excluding weekends and UK public holidays). Logistics-related data collected during the order process will only be used to complete the delivery service. After delivery, the data will be appropriately retained or destroyed in accordance with regulations.We reserve the right to update this data protection policy based on UK data protection laws and business needs. When the policy is updated, it will be prominently displayed on the platform. The updated policy will take effect immediately after it is posted, and users who continue to use our platform and services will be deemed to accept the updated policy.Mon-Mall always values the data security and privacy of every user. We appreciate your understanding and trust, and we will continue to improve our data security measures to provide you with a safer shopping experience!
Mon-Mall UK Operations Team
